Ticketing Information

Tickets are available now! Get in early to avoid disappointment as events do sell out.

How to Buy Tickets

There are two methods of purchasing tickets – via a Cinepass or single tickets.

Cinepasses

The best way to fully immerse yourself in CinefestOZ is to purchase a Cinepass. There are several alternatives, each offering a different festival experience, for all or part of the festival period.

Please note that these Cinepasses are valid for specific sessions and time periods. For more information visit the Buy Cinepasses page HERE

Single Tickets

To buy individual tickets to an event or film screening, search through the printed or online program to select one that appeals to you.  A film may be screened once or multiple times over the festival, and some screenings may have a function attached, so the prices, venues and event details will vary.

Where to Buy Tickets

Early Bird sales are only available online through the CinefestOZ website or the iPhone and Android apps.  From 26 July you can buy tickets through the following outlets.

Online: through this website.

iPhone and Android app: download the free CinefestOZ App now and carry CinefestOZ around in your pocket.

Outlets: Tickets are also available at the following outlets:

Busselton:

Busselton Visitors Centre (Busselton foreshore); open Monday-Friday 9am-5pm, Saturday and Sunday 9.30am-4.30pm

Orana Cinemas – 28 August to 1 September only

Margaret River:

Margaret River Visitors Centre (100 Bussell Hwy), open 9am-5pm every day.

Bunbury:

Bunbury Visitors Centre (Old Railway Station, Carmody Place), open Monday-Friday 9am-5pm, Saturday 9.30am-4.30pm, Sunday 10am-2pm

Grand Cinemas: for events held at Grand Cinemas only (33 Clifton St); open 9:30am-9:30pm

Dunsborough:

Dunsborough Visitors Centre (31 Dunn Bay Road); open Monday-Friday 9am-5pm, Saturday and Sunday 9.30am-4.30pm

Ticket Prices

Events and Passes

Platinum Cinepass

Film Prize Cinepass 

Weekend Cinepass 

Mixed Bag Cinepass 

Multi Cinepass

Industry Cinepass

Student Cinepass

Premiere Events 

Opening Night

Short Film Events 

In Conversation Events

Gala Night 

$900

$700

$480

$200

from $68

$140

$90

from $15

$110

from $30

from $45

$160

The following booking fees apply:

$1.50 per $0.01-$20 transaction,
$2.50 per  $20.01-$60 transaction,
$3.50 per $60.01-$200 transaction,
$4.00 per $200+ transaction.

There are no fees for booking sessions onto a pass you have previously purchased.

Credit card fees apply.

TICKETING FAQs

If none of the below answers your query, please email [email protected]

How does a Cinepass work?

First, purchase the pass that would suit you best; there are several alternatives, each offering a different festival experience, for all or part of the festival period.

You will be emailed a receipt for the pass you’ve purchased which will contain your unique 7-digit pass code.

Some of these passes will have events automatically added to it once you purchase – please check the Buy Cinepasses website page for the details of these sessions.

Second, peruse the program for other events and general screenings of films you’d like to attend. On the CinefestOZ website you can browse sessions based on your preferences, such as date, venue, event type, content, country of origin or keyword. Use the drop-down checkboxes to simplify your search. Once you’ve chosen some sessions, make sure these are valid for the specific pass you’ve purchased. Click on the session, and in the Code section of the pricing enter the 7-digit pass code. Click “Validate” and then you can select a $0.00 value ticket to add to your pass. If you have two passes or more, repeat the process then click “Add to Cart”. Continue for other events and screenings you’ve selected. Click on “Checkout” to finalise your bookings.

Platinum, Film Prize, Weekend, Industry and Student Cinepasses are physical (hard) passes with a barcode which stores all of the selected sessions. This will be provided to you during Festival week. Please bring this hard pass with you to all events and screenings for scanning on entry. You will not receive an email with tickets to be printed for each session.

Mixed Bag and Multi Cinepasses are electronic passes, and tickets for each session selected will be emailed out to you. These can be printed or the barcode presented on your phone for scanning.

How do I book single tickets?

On the CinefestOZ website you can browse sessions based on yourpreferences, such as for date, venue, event type, content, country of origin or keyword. Use the drop-down checkboxes to simplify your search.  Select a date from the options for that film, then the quantity of tickets you’d like, and follow the prompts online to purchase or continue to browse for other tickets.  Once you have selected all of the films and events you’d like to purchase, click on the Cart (shopping trolley) icon at the top right of the page to purchase.

You will have to sign in or set up an account to buy tickets. Your log-in and password will be the same as previous years.  If you are setting one up for the first time, keep your account details handy so that you can log in and purchase new tickets, reprint or exchange tickets. If you’ve forgotten your account details, click on the Account (person) icon at the top right of the CinefestOZ website and follow the prompts given for either a forgotten log-in or a lost password.

When do I receive my tickets?

If you have purchased single tickets, a Mixed Bag Cinepass or Multi Cinepass, your tickets will be automatically emailed to you after your online transaction. The tickets contain a barcode that will be scanned on entry to the session, so please show your tickets on your phone or in hard copy at the venue.

I’ve purchased tickets online but have not received them in my email inbox.

This is an automated process so although the tickets should be sent to you immediately after purchase, this can sometimes take a few minutes. Please allow 30 minutes and be sure to check your junk mail folders.  The email will be sent from our ticketing provider Ferve Tickets – [email protected]

If you have not received your tickets after these checks please log into your ticketing account by clicking on the Account (person) icon at the top right of the website.  Your booked sessions can be viewed and printed here.  If you are experiencing issues please email [email protected] for assistance.

I’ve lost my tickets and deleted the email.

Please log into your account to re-print your tickets.

I would like to go to a film screening that has a function attached but I don’t want to go to the function – can I just pay to go to the film?

Unfortunately, not for Early Bird events. The screenings with functions pre-film or post-film are for premieres and the film and function are part of the same ticket.  Please check the program for other screening times for that film. At Full Program launch there may be some films that have both a film only and film + function ticket option.

Accessibility

Most of our venues are wheelchair accessible, with accessible parking, access and toilets. Please email [email protected] to discuss the venue and session you would like to attend and our team will assist however possible.

How early should I arrive for a film screening?

There is no allocated seating at our venues so if you would like to select your own seats, particularly for busy screenings, we recommend arriving at least 15 minutes prior to the screening start time printed on your ticket. Please be aware that for some screenings there may be queues to gain entry to a cinema.

Why can’t I purchase tickets for some events listed as Standby?

Tickets for these sessions are not currently available, although some may be released at a later date. If you would like to be put on a waitlist for a screening or event listing Standby tickets please fill in the waitlist form on the event website page.  There is no guarantee that tickets will become available or that any further tickets released can be allocated to all patrons on a waitlist.

What age is a child ticket?

12 and under (as per standard cinema tickets).

Is there a student price?

Yes, this is the same as the concession ticket for a general screening – a valid student or concession card must be shown at the time of purchase or presented on entry if requested.

Why are some of the tickets more expensive than a normal cinema ticket?

As a local not-for-profit organisation, it costs us a lot more to bring premieres and French films to the southwest, as opposed to the general release of a film across Australia. Many of the films will not be shown in general release and have been sourced specially for CinefestOZ.

My friend and I purchased tickets separately to the same film – can we sit together?

There s no allocated seating at any screenings. Some films are screened in multiple cinemas at the same time so please check the cinema number that is shown on your ticket. If your friend’s ticket is also for the same cinema then we recommend you arrive early to select your own seats. To make sure you both purchase tickets for the same cinema it’s best to book at the same time.

I accidentally booked for the wrong session, can I exchange tickets?

We recommend checking your sessions are correct before purchasing, however we understand that circumstances do change.  All single tickets are non-refundable but can be exchanged (subject to availability) for the equal dollar amount or more before the session start time. Exchanges are not permitted for a session that has already commenced or has passed.

Log into your ticketing account and select the session you’d like to exchange. Click on “Exchange Tickets”, check the details of the session and select “Exchange”.  Choose the new session and add this to your cart, then Check Out to complete the exchange and pay any difference in price.  Your new tickets will be emailed to you, and the ticket you’ve exchanged will become void and entry will not be permitted via barcode scanning.

How do I cancel a session booked onto a pass?

Sessions may be cancelled or exchanged online (subject to availability) before the session start time.  Log into your account, and in the Passes section if you have more than one pass select the specific pass by checking the box next to it. Click on “View/Exchange Sessions”, and select the session you’d like to cancel or exchange and click “Exchange Sessions”.  When the box appears, make sure the details are correct and then select “Exchange”. Continue with the check out process and the session/s will be removed from your pass.

Why does CinefestOZ charge booking fees?

As a not-for-profit festival CinefestOZ aims to keep all costs down but we need to cover our administration expenses.  We charge a minimal booking fee on each transaction (not on each ticket).  This is used to pay for a small part of the cost of our ticketing system, which provides many benefits such as 24-hour purchasing, a free iPhone and Android app and specialised film festival ticketing services.  We have chosen to charge a booking fee rather than increase the price of all tickets to cover this cost.  We will continue to ensure this fee is kept to a minimum and we recommend that, where possible, tickets are purchased in one transaction or as a discounted pass to limit the booking fees paid.

Ticketing Terms and Conditions

In addition to the above FAQs, further information on conditions of entry can be found in our Ticketing Terms and Conditions.

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